|Ticket/Gate Agent (Customer Service Agent) - JFK
|Delta Air Lines
|Full time work day
|Requirements for applicants:
As a Customer Service Agent,you will be central in demonstrating Deltas commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.
Customer Service Agents serving as a Ticket Agent are the first to greet our customers and guide and assist them with the ticketing and baggage check-in process. You will:
Customer Service Agents serving as a Gate Agent help our customers with routing, trip planning, and gate boarding. You will:
All customer service agents are required to work consistently in public areas and be able to understand and respond to a variety of questions about travel information. Additionally, you may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. This position requires standing for long periods of time.